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Return Policy
London's Lookz will not accept any returns after 30 days. All returns are issued in STORE CREDIT or EXCHANGE ONLY, NO REFUNDS of original payment! Returns must be unworn and unwashed (free of stains from makeup, deodorant, or wear) with all original tags and protective (plastic) bag. Defective items must be reported within 2 days of receipt. If not reported we will not issue a credit.
Shipping
We offer USPS Priority Mail to most locations (domestic & international). Your shipping cost is displayed at checkout. We offer 3-5-day shipping on all orders with a flat rate of $5.95. Majority of our orders arrive within 3-5 business days, but in rare instances please allow 7 business days. We will also 2-3 day express shipping via USPS at an additional cost.
Methods of Payment
London's Lookz offers several payment options for your convenience. We accept Visa, MasterCard, Discover and American Express cards. We also accept Paypal.
Lost or Stolen Packages
London's Lookz is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.
Sizing
Most of our clothing is true to size, but there are items that run smaller or bigger than others. If this is the case, we will make sure to let you know in the description of the item. If you believe you are in between sizes we suggest the next size up.
FAQs
Q: What size is the model?
A: Models vary in size based on the product.
Q: How Long is Shipping?
A: 5-7 business days all packages are shipped via USPS with 2-3 day delivery option
Q: Are all the items usually restocked?
A: No, most items never restock
Q: Any pickup or delivery options?
A: No, our company does not offer pickup or delivery
Q: Wholesale Available?
A: No, at the moment we do not offer wholesale